EatSmart Precision Digital Bathroom Scale w/ Extra Large Lighted Display, 400 lb. Capacity and "Step-On" Technology [2014 VERSION] - 10,000+ Reviews EatSmart Guaranteed Accurate
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4191 of 4284 found the following review helpful:
I am IMPRESSED...... Jan 23, 2009
By Marc D. Ganz
I changed my review from a 1 to a 5...here's why I am impressed. First, I had a Tanita scale; it told me my weight, body fat, water weight, bone weight, if my toe nails needed to be cut, etc. However, I could not read the display and as executive/non-athlete I did not need all this information. When that scale died, I went looking for a good solid simple scale. I liked the way this scale looked and the reviews on Amazon were good. Plus, the price was great. I got it right away, and it was great. Looked good, easy to read, and I liked the 0.2 denominations. However, unfortunately it stopped working after two weeks. I went to return it on Amazon and posted a disappointing review. Then the most amazing thing happened...this really happened...about an hour after I posted my review, I was contacted by the company. They read my review and apologized that my unit was not operating the way that it was supposed, discussed their high quality control and that this should not have happened, and then they sent me a replacement right away. THAT IS CUSTOMER SERVICE!!! They are family run operation that prides themselves on customer service and providing people with a quality product. THEY STAND BEHIND THEIR PRODUCTS! There are so few of these good companies left. I was very impressed. I am a very happy customer again and will buy other products from this company!! I hope you will to
UPDATE - It is April 2012 and the replacement scale they sent is still working perfectly. Also, I saw someone comment about how did they contact me; they emailed me through Amazon. They did not have any personal information they were simply able to reply to my comment. Still a very happy customer.
1205 of 1275 found the following review helpful:
Very accurate, but hard to turn on Jul 28, 2009
The scale is very accurate. I stepped on and off multiple times, and always got the same number. Then I put on a light jacket, stepped on again, and it was up .6 pounds. Perfect! However, it is somewhat tricky turning the scale on. They say you're supposed to "tap" it with your foot to activate it, but nothing happens when I tap. The only thing that seems to work for me is if I slide my foot underneath the scale and lift it up slightly. This seems to turn it on, but it's a somewhat awkward maneuver. So I take off two stars for the difficulty in turning it on.
UPDATE (3/25/2010) since writing my previous review, EatSmart has updated their product and gotten rid of the need to tap on. They sent me a new version, and it really does work much better. It seems just as accurate, though there is a .2 pound difference between the old scale and the new (which really isn't too bad). You step on the scale, and it just works. Much better!!
249 of 283 found the following review helpful:
OK, but with caveats Nov 01, 2011
This is an OK scale which would get 5 stars if it wasn't for it being billed as being "high-precision (to 0.2 lb)." It isn't really more precise than probably 0.5 lb at best, and it has a mechanism to cheat and make it look more precise than it really is. The scale remembers the last reading, and if the current reading is close enough (within about 0.5 lb), it snaps to the old reading. The result of this is that if you weigh yourself n times in a row, you'll get the exact same reading, down to the decimals. This impresses people into thinking the scale is very precise (the definition of "precision" is repeatable readings for the same object, whereas "accuracy" means that the readings, on average, are close to the true value). Anyway, if you pull the battery out of the scale in between readings, or if you reset the scale's memory by weighing yourself while holding a 2 lb object in between weighings, you'll see that the readings fluctuate around 0.4 lb or more. This is not a deal breaker for many people, but you may want to just know about it.
279 of 326 found the following review helpful:
Pretty, Modern and Accurate Dec 10, 2009
By Redwood George
Having designed electronic measuring equipment I tend to be a bit more picky about my bathroom scales than the average customer... I value linearity, accuracy and repeatability (even if it doesn't matter that much if my weight fluctuates by a half pound here and there)
This scale sure is a pretty thing and has incredibly easy to read numbers (The 3.5" is a misstatement, the display is 3.5 inches -wide-, not high. The numbers are comparable to other 1.3" high scales) The "tap to wake" is a bit inconsistent; sometimes it takes a subtle tap, sometimes a sharp thumping with a foot isn't enough to start it up. Not a deal breaker but enough to lose a star in my rating.
By my testing the scale is accurate within my typical weight range and very repeatable but watch out for the "fake repeatability" that's typical of scales in this price range: If you step on the scale with a weight that's pretty close to the previous reading it'll give you the same number. Here's a simple test: weight yourself, then weight yourself again holding a half-pound can of food. The scale will show no change in weight. Now step on holding a gallon of water and the scale shows a seven pound weight gain. Step back on holding the can of food and the scale now registers that extra half pound. Put down the can and step on one last time - the scale will again show the weight as if you're still holding the can. I have no idea how long the scale "remembers" the last reading or how big a change it takes to force a new reading but if I want to make sure a small change in weight is accurately measured I make sure to step on extra-heavy or extra-light (put some of your weight on a nearby countertop) and -then- step back on with the weight I want to measure. Again, please note that this behavior is not specific to this scale; most in this price range will show a similar "repeatability" feature.
38 of 42 found the following review helpful:
Unprecedented Upstanding Business Practice (and products) May 07, 2011
By Margaret E. Ball
I am changing my product review from one star to five.
A short time ago I posted my disappointment (and single star rating) when my scale no longer worked after less than two months of use. Up to that point it had been wonderful - accurate, easy to use, and pleasant to look at.
Much to my surprise a brief time after my unimpressed review, less than 24 hours, the vice president of the company, William Geronimo, personally emailed me to appologize for the defective device. I was so shocked I forgot to reply to him straight away. Not only did he attempt to call, but I recieved a replacement in the mail today. Maybe a week or so after my initial review.
The excellent business practices alone are enough to make me a repeat customer. Nevermind the fact the bathroom scale I purchased AND the kitchen scale are great products.
I am still shocked, I've never had a company work so hard to make me happy!
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